What A4e want to know about you and how you can refuse to tell them. #BoycottWorkfare #JSA #WorkProgramme

Your first appointment with those spivs at A4e will be an “About You” appointment.

You are obliged to attend and you will be presented with these two documents to complete and sign.

A4e About You (1) PDF

A4e About You (2) PDF

The staff at A4e will lie to you and inform you that signing these forms is mandatory activity.

The DWP state that signing the forms is voluntary and that Work Programme Providers are required to inform claimants of this.

No requirement to sign

You can withhold your consent to Work Programme Providers collecting, storing and sharing your personal information by using a letter similar to the one below.

Withhold consent PDF


A4e Complaints Policy/Procedure. (PDF)

All Work Programme providers are required by law to provide you with a copy of their complaints policy/procedure when requested. Copies should be kept at the office you attend. You will often be fobbed off, told to call the Customer Connect number or look it up on the website. With A4e you will get a 404 Error – page not found.

You would have to ask A4e why they have removed this important document from their website.

This copy was sent to me by A4e’s head office in the first week of February 2013. So it ought to be the latest version.

Feel free to download and share.

A4e Complaints Policy Procedure PDF